What happens if the board completes an investigation and decides to dismiss the complaint?

When a board completes an investigation and decides to dismiss the complaint, it is generally the case that the complaint is not recorded in the licensee's official record. This means that no formal action has been taken and, as such, the licensee's reputation remains intact, allowing them to continue their practice without any adverse effects from the dismissed complaint.

This approach is often adopted to ensure that unfounded complaints do not have lasting negative implications on a professional's career. The absence of documentation regarding the complaint helps uphold the integrity of the investigative process and protects the licensee from unjust consequences.

While the other options suggest actions such as reprimands or suspensions, those would typically occur only if the investigation substantiated the complaint or warranted disciplinary action.